Welcome to the CATI REST API documentation

The CATI REST API functionality is provided as an optional add-on so please check with your account manager if you are unsure if it is included in your license or would like more information.

The Forsta CATI REST API lets you integrate Forsta CATI paradata with your internal systems. Typical use cases include extracting interviewer session and activity related information from the CATI system to calculate interviewer pay or to feed workforce management solutions. The following areas of Forsta CATI can be integrated with your systems:

  • Exporting of call history and interviewer break data

  • Interviewer management

  • Assignment management

  • Ability to open and close surveys

  • Interviewer session data (login and logout timing info)

  • Ability to read, write or update numbers in the blacklist

  • Ability to apply CATI survey settings (e.g. applied scheduling script or extended status group)

You can either use the REST API directly, or use the .NET CATI Rest SDK that we provide.