Paths

Query to get a list of cases

POST /hubs/{hubId}/cases/query

Description

Submits a query for a filtered, sorted, and paginated list of cases.

Parameters

Type Name Description Schema

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Body

body
required

A query object for filtering, sorting, and paginating the list of cases

CaseListQuery

Responses

HTTP Code Description Schema

200

Request is valid, list of cases returned

ResourceCollection[CaseListItem]

400

Request is invalid, details in the response

No Content

404

Hub not found, or no Action Management program was found for the hub

PublicApiError

408

Request timed out

No Content

Consumes

  • application/json-patch+json

  • application/json

  • text/json

  • application/*+json

Produces

  • application/json

Tags

  • Case

Example HTTP response

Response 200

{
  "itemType" : "CaseListItem",
  "itemCount" : 2,
  "totalCount" : 2500,
  "items" : [ {
    "id" : 345678,
    "name" : "Example case 345678",
    "workflowId" : 543,
    "workflowName" : "Example workflow 543",
    "cost" : 500,
    "isClosed" : false,
    "triggerId" : 654,
    "triggerName" : "Example trigger 654",
    "dateCreated" : "2021-09-30T13:00:00+00:00",
    "listValues" : [ {
      "listId" : 23,
      "id" : 987,
      "name" : "In Progress",
      "type" : "status",
      "isOpen" : true
    }, {
      "listId" : 24,
      "id" : 876,
      "name" : "Critical",
      "type" : "severity",
      "isHigh" : true
    }, {
      "listId" : 25,
      "id" : 765,
      "name" : "Example category 765",
      "type" : "category",
      "subCategoryId" : 9087,
      "subCategoryName" : "Example subcategory 9087"
    }, {
      "listId" : 27,
      "id" : 764,
      "name" : "Example custom list item 764",
      "type" : "custom"
    } ],
    "roles" : [ {
      "id" : 3456,
      "caseId" : 345678,
      "name" : "Case Manager",
      "workflowRoleIsActive" : false,
      "users" : [ {
        "id" : 8790,
        "userName" : "exampleUser8790",
        "isActive" : true,
        "links" : {
          "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8790"
        }
      }, {
        "id" : 8788,
        "userName" : "exampleUser8788",
        "isActive" : false,
        "links" : {
          "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8788"
        }
      } ]
    }, {
      "id" : 3457,
      "caseId" : 345678,
      "name" : "Watcher",
      "workflowRoleIsActive" : false,
      "users" : [ {
        "id" : 8788,
        "userName" : "exampleUser8788",
        "isActive" : false,
        "links" : {
          "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8788"
        }
      }, {
        "id" : 9870,
        "userName" : "exampleUser9870",
        "isActive" : true,
        "links" : {
          "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/9870"
        }
      } ]
    } ],
    "dataFields" : [ {
      "id" : 5423,
      "caseId" : 345678,
      "name" : "Customer Email",
      "value" : "example.email@example.org",
      "questionName" : "email"
    }, {
      "id" : 5424,
      "caseId" : 345678,
      "name" : "Overall satisfaction",
      "value" : "Low",
      "questionName" : "q1"
    }, {
      "id" : 5425,
      "caseId" : 345678,
      "name" : "Country",
      "value" : "Canada",
      "questionName" : "q5"
    } ],
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/345678",
      "notes" : "http://example.org/v1/actionmanagement/hubs/96/cases/345678/notes"
    }
  }, {
    "id" : 345543,
    "name" : "Example case 345543",
    "workflowId" : 543,
    "workflowName" : "Example workflow 543",
    "cost" : 500,
    "isClosed" : true,
    "triggerId" : 654,
    "triggerName" : "Example trigger 654",
    "dateCreated" : "2021-09-01T15:00:00+00:00",
    "listValues" : [ {
      "listId" : 23,
      "id" : 998,
      "name" : "Completed",
      "type" : "status",
      "isOpen" : false
    }, {
      "listId" : 24,
      "id" : 876,
      "name" : "Critical",
      "type" : "severity",
      "isHigh" : true
    }, {
      "listId" : 25,
      "id" : 778,
      "name" : "Example category 778",
      "type" : "category"
    }, {
      "listId" : 27,
      "id" : 777,
      "name" : "Example custom list item 777",
      "type" : "custom"
    } ],
    "roles" : [ {
      "id" : 3456,
      "caseId" : 345543,
      "name" : "Case Manager",
      "workflowRoleIsActive" : false,
      "users" : [ {
        "id" : 9870,
        "userName" : "exampleUser9870",
        "isActive" : true,
        "links" : {
          "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/9870"
        }
      } ]
    }, {
      "id" : 3457,
      "caseId" : 345543,
      "name" : "Watcher",
      "workflowRoleIsActive" : false,
      "users" : [ ]
    } ],
    "dataFields" : [ {
      "id" : 5423,
      "caseId" : 345543,
      "name" : "Customer Email",
      "value" : "",
      "questionName" : "email"
    }, {
      "id" : 5424,
      "caseId" : 345543,
      "name" : "Overall satisfaction",
      "value" : "Medium",
      "questionName" : "q1"
    }, {
      "id" : 5425,
      "caseId" : 345543,
      "name" : "Country",
      "value" : "France",
      "questionName" : "q5"
    } ],
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/345543",
      "notes" : "http://example.org/v1/actionmanagement/hubs/96/cases/345543/notes"
    }
  } ],
  "links" : { }
}

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "d3ba6e32-68e6-4ecb-8f67-38dc1ee6e8fc"
}

Get all notes for a case

GET /hubs/{hubId}/cases/{caseId}/notes

Description

Returns a list of case notes for a selected case. Sample query:

            GET /hubs/6254/cases/2009631/notes

Parameters

Type Name Description Schema

Path

caseId
required

The ID of the case

integer (int32)

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Responses

HTTP Code Description Schema

200

Request is valid, case note returned

ResourceCollection[CaseNote]

404

Hub not found, or no Action Management program was found for the hub, or no case was found

PublicApiError

408

Request timed out

No Content

Produces

  • application/json

Tags

  • CaseNote

Example HTTP response

Response 200

{
  "itemType" : "CaseNote",
  "itemCount" : 3,
  "totalCount" : 3,
  "items" : [ {
    "id" : 928745,
    "caseId" : 2009631,
    "comments" : "This is an example comment you might find on a case note.",
    "isSystemGenerated" : false,
    "createdBy" : {
      "id" : 8790,
      "userName" : "exampleUser8790",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8790"
      }
    },
    "modifiedBy" : {
      "id" : 8788,
      "userName" : "exampleUser8788",
      "isActive" : false,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8788"
      }
    },
    "dateCreated" : "2021-05-01T00:00:00+00:00",
    "dateModified" : "2021-05-03T00:00:00+00:00",
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631/notes/928745"
    }
  }, {
    "id" : 928600,
    "caseId" : 2009631,
    "comments" : "Case created",
    "isSystemGenerated" : true,
    "dateCreated" : "2021-05-01T00:00:00+00:00",
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631/notes/928600"
    }
  }, {
    "id" : 928788,
    "caseId" : 2009631,
    "comments" : "One more example comment",
    "isSystemGenerated" : false,
    "createdBy" : {
      "id" : 9870,
      "userName" : "exampleUser9870",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/9870"
      }
    },
    "modifiedBy" : {
      "id" : 9870,
      "userName" : "exampleUser9870",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/9870"
      }
    },
    "dateCreated" : "2021-05-03T00:00:00+00:00",
    "dateModified" : "2021-05-04T00:00:00+00:00",
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631/notes/928788"
    }
  } ],
  "links" : { }
}

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "c1ea07e8-a3ef-41f9-8f8d-3fdef91e388b"
}

Get a case note

GET /hubs/{hubId}/cases/{caseId}/notes/{id}

Description

Returns a single case note matching the given case ID and case note ID. Sample query:

            GET /hubs/6254/cases/2009631/notes/59325

Parameters

Type Name Description Schema

Path

caseId
required

The ID of the case

integer (int32)

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Path

id
required

The ID of the case note

integer (int32)

Responses

HTTP Code Description Schema

200

Request is valid, case notes returned

CaseNote

404

Hub not found, or no Action Management program was found for the hub, no case was found, or no note found

PublicApiError

408

Request timed out

No Content

Produces

  • application/json

Tags

  • CaseNote

Example HTTP response

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "65d648ef-c420-49cd-bdeb-3d5a5c1e3705"
}

Get a case

GET /hubs/{hubId}/cases/{id}

Description

Gets a single case matching the given case ID. Sample query:

            GET /hubs/6254/cases/2009631

Parameters

Type Name Description Schema

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Path

id
required

The ID of the case

integer (int32)

Responses

HTTP Code Description Schema

200

Request is valid, case returned

CaseDetails

404

Hub not found, or no Action Management program was found for the hub, or no case was found

PublicApiError

408

Request timed out

No Content

Produces

  • application/json

Tags

  • Case

Example HTTP response

Response 200

{
  "id" : 2009631,
  "name" : "Example case",
  "workflowId" : 3536,
  "cost" : 250,
  "isClosed" : false,
  "isOverDue" : false,
  "triggerId" : 7315,
  "triggerName" : "Example trigger",
  "dateDue" : "2021-12-31T00:00:00+00:00",
  "preOverDueDateTime" : "2021-11-30T00:00:00+00:00",
  "postOverDueDateTime" : "2022-01-10T00:00:00+00:00",
  "dateCreated" : "2021-10-01T00:00:00+00:00",
  "dateModified" : "2021-10-04T00:00:00+00:00",
  "listValues" : [ {
    "listId" : 23,
    "id" : 987,
    "name" : "In Progress",
    "type" : "status",
    "isOpen" : true
  }, {
    "listId" : 24,
    "id" : 876,
    "name" : "Critical",
    "type" : "severity",
    "isHigh" : true
  }, {
    "listId" : 25,
    "id" : 765,
    "name" : "Example category 765",
    "type" : "category",
    "subCategoryId" : 9087,
    "subCategoryName" : "Example subcategory 9087"
  }, {
    "listId" : 27,
    "id" : 764,
    "name" : "Example custom list item 764",
    "type" : "custom"
  } ],
  "roles" : [ {
    "id" : 3456,
    "caseId" : 2009631,
    "name" : "Case Manager",
    "workflowRoleIsActive" : false,
    "users" : [ {
      "id" : 8790,
      "userName" : "exampleUser8790",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8790"
      }
    }, {
      "id" : 8788,
      "userName" : "exampleUser8788",
      "isActive" : false,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8788"
      }
    } ]
  }, {
    "id" : 3457,
    "caseId" : 2009631,
    "name" : "Watcher",
    "workflowRoleIsActive" : false,
    "users" : [ {
      "id" : 8788,
      "userName" : "exampleUser8788",
      "isActive" : false,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8788"
      }
    }, {
      "id" : 9870,
      "userName" : "exampleUser9870",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/9870"
      }
    } ]
  } ],
  "dataFields" : [ {
    "id" : 5423,
    "caseId" : 2009631,
    "name" : "Customer Email",
    "value" : "example.email@example.org",
    "questionName" : "email"
  }, {
    "id" : 5424,
    "caseId" : 2009631,
    "name" : "Overall satisfaction",
    "value" : "Low",
    "questionName" : "q1"
  }, {
    "id" : 5425,
    "caseId" : 2009631,
    "name" : "Country",
    "value" : "Canada",
    "questionName" : "q5"
  } ],
  "links" : {
    "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631",
    "notes" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631/notes"
  }
}

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "c19c3ac3-80c8-4f6a-892e-5c62406b6236"
}

Update a case

PUT /hubs/{hubId}/cases/{id}

Description

Updates a single case using the values from the case details request. Sample query:

           PUT /hubs/6254/cases/2009631

       Note that the following properties cannot be updated:

           id
           isClosed
           isOverDue
           dateCreated
           dateModified
           listValues[*].name
           listValues[*].type
           listValues[*].isOpen
           listValues[*].isHigh
           listValues[*].subCategoryName
           roles[*].caseId
           roles[*].name
           roles[*].workflowRoleIsActive
           dataFields
           source
           links

Parameters

Type Name Description Schema

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Path

id
required

The ID of the case

integer (int32)

Body

body
required

A case details object containing values that should replace the existing case values

CaseDetails

Responses

HTTP Code Description Schema

200

Request is valid, case updated

No Content

400

Bad request, the case model is not valid.

PublicApiError

404

Hub not found, or no Action Management program was found for the hub, or no case was found

PublicApiError

408

Request timed out

No Content

Consumes

  • application/json-patch+json

  • application/json

  • text/json

  • application/*+json

Produces

  • application/json

Tags

  • Case

Example HTTP response

Response 400

{
  "message" : "Invalid request",
  "correlationId" : "f8486e05-ae4a-43b8-93d1-2980a75042dd"
}

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "cadcc65d-6764-4a46-aad4-b2033d0ddb6f"
}

Delete a case

DELETE /hubs/{hubId}/cases/{id}

Description

Deletes a single case matching the given case ID. Sample query:

            DELETE /hubs/6254/cases/2009631

Parameters

Type Name Description Schema

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Path

id
required

The ID of the case

integer (int32)

Responses

HTTP Code Description Schema

204

No content, Request is valid, case deleted

No Content

404

Hub not found, or no Action Management program was found for the hub, or no case was found

PublicApiError

408

Request timed out

No Content

Produces

  • application/json

Tags

  • Case

Example HTTP response

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "6c46f5f1-f58d-49e1-95b4-a1c3d21f7aab"
}

Get the program lists

GET /hubs/{hubId}/lists

Description

Returns the lists and all list items defined for an Action Management program. A Case can have one or more of these list items selected. Example query:

            GET /hubs/6254/lists

Parameters

Type Name Description Schema

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Responses

HTTP Code Description Schema

200

Ok, the request has succeeded. The program list is returned.

ResourceCollection[ProgramList]

400

Bad request, the query parameters are not valid.

PublicApiError

404

Not found, Program list was not found.

PublicApiError

408

Request timed out

No Content

Produces

  • application/json

Tags

  • List

Example HTTP response

Response 200

{
  "itemType" : "ProgramList",
  "itemCount" : 4,
  "totalCount" : 4,
  "items" : [ {
    "id" : 9423,
    "name" : "Status",
    "type" : "status",
    "lastUpdated" : "2021-03-10T00:00:00+00:00",
    "defaultItem" : 11001,
    "items" : [ {
      "listId" : 9423,
      "id" : 11001,
      "name" : "Not Started",
      "type" : "status",
      "isOpen" : true
    }, {
      "listId" : 9423,
      "id" : 11002,
      "name" : "In Progress",
      "type" : "status",
      "isOpen" : true
    }, {
      "listId" : 9423,
      "id" : 11003,
      "name" : "Completed",
      "type" : "status",
      "isOpen" : false
    } ],
    "links" : { }
  }, {
    "id" : 9424,
    "name" : "Severity",
    "type" : "severity",
    "lastUpdated" : "2021-03-10T00:00:00+00:00",
    "defaultItem" : 11010,
    "items" : [ {
      "listId" : 9424,
      "id" : 11010,
      "name" : "Normal",
      "type" : "severity",
      "isHigh" : false
    }, {
      "listId" : 9424,
      "id" : 11011,
      "name" : "Escalated",
      "type" : "severity",
      "isHigh" : true
    }, {
      "listId" : 9424,
      "id" : 11012,
      "name" : "Low priority",
      "type" : "severity",
      "isHigh" : false
    } ],
    "links" : { }
  }, {
    "id" : 9425,
    "name" : "Category",
    "type" : "category",
    "lastUpdated" : "2021-03-10T00:00:00+00:00",
    "defaultItem" : 11022,
    "items" : [ {
      "listId" : 9425,
      "id" : 11020,
      "name" : "Footwear",
      "type" : "category",
      "subCategories" : [ {
        "listId" : 9425,
        "listItemId" : 11020,
        "id" : 7710,
        "name" : "Athletic Shoes"
      }, {
        "listId" : 9425,
        "listItemId" : 11020,
        "id" : 7711,
        "name" : "Casual Shoes"
      }, {
        "listId" : 9425,
        "listItemId" : 11020,
        "id" : 7710,
        "name" : "Boots"
      } ]
    }, {
      "listId" : 9425,
      "id" : 11021,
      "name" : "Hats",
      "type" : "category",
      "subCategories" : [ {
        "listId" : 9425,
        "listItemId" : 11021,
        "id" : 7720,
        "name" : "Cold Weather Hats"
      }, {
        "listId" : 9425,
        "listItemId" : 11021,
        "id" : 7721,
        "name" : "Baseball Caps"
      } ]
    }, {
      "listId" : 9424,
      "id" : 11022,
      "name" : "Accessories",
      "type" : "category"
    } ],
    "links" : { }
  }, {
    "id" : 9425,
    "name" : "Store Location",
    "type" : "custom",
    "lastUpdated" : "2021-03-10T00:00:00+00:00",
    "defaultItem" : 11030,
    "items" : [ {
      "listId" : 9425,
      "id" : 11030,
      "name" : "London - Kensington",
      "type" : "custom"
    }, {
      "listId" : 9425,
      "id" : 11031,
      "name" : "London - Canary Wharf",
      "type" : "custom"
    }, {
      "listId" : 9425,
      "id" : 11032,
      "name" : "Bristol",
      "type" : "custom"
    }, {
      "listId" : 9425,
      "id" : 11033,
      "name" : "Glasgow",
      "type" : "custom"
    } ],
    "links" : { }
  } ],
  "links" : { }
}

Response 400

{
  "message" : "Invalid request",
  "correlationId" : "3b373d31-ee34-435f-87ac-ecd9f6138905"
}

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "5325b8fc-9e6e-4ebb-a790-f6ea835183c8"
}

Get a paginated list of case notes

GET /hubs/{hubId}/notes

Description

Returns a paginated list of case notes for a hub, sorted by modified date/time in ascending order. All times are UTC. The request must contain a value for either dateModifiedStart or dateModifiedEnd, or both. dateModifiedStart cannot be greater than or equal to dateModifiedEnd. Sample query:

             GET /hubs/6254/notes?dateModifiedStart=2022-02-01&dateModifiedEnd=2022-03-01&top=50&skip=100

Parameters

Type Name Description Schema Default

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Query

dateModifiedEnd
optional

Limits the results to notes modified on or before the specified date/time. Default is no limit (null)

string (date-time)

Query

dateModifiedStart
optional

Limits the results to notes modified on or after the specified date/time. Default is no limit (null)

string (date-time)

Query

skip
optional

(optional) The number of items to skip for this request. Default is 0.

integer (int32)

0

Query

top
optional

(optional) The number of items to return on this request, up to a maximum of 1000. Default is 100.

integer (int32)

100

Responses

HTTP Code Description Schema

200

Request is valid, case note returned

ResourceCollection[CaseNote]

400

One or more request parameters are invalid

PublicApiError

404

Hub not found, or no Action Management program was found for the hub

PublicApiError

408

Request timed out

No Content

Produces

  • application/json

Tags

  • CaseNoteList

Example HTTP response

Response 200

{
  "itemType" : "CaseNote",
  "itemCount" : 3,
  "totalCount" : 3,
  "items" : [ {
    "id" : 928745,
    "caseId" : 2009631,
    "comments" : "This is an example comment you might find on a case note.",
    "isSystemGenerated" : false,
    "createdBy" : {
      "id" : 8790,
      "userName" : "exampleUser8790",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8790"
      }
    },
    "modifiedBy" : {
      "id" : 8788,
      "userName" : "exampleUser8788",
      "isActive" : false,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/8788"
      }
    },
    "dateCreated" : "2021-05-01T00:00:00+00:00",
    "dateModified" : "2021-05-03T00:00:00+00:00",
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631/notes/928745"
    }
  }, {
    "id" : 928600,
    "caseId" : 2009631,
    "comments" : "Case created",
    "isSystemGenerated" : true,
    "dateCreated" : "2021-05-01T00:00:00+00:00",
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631/notes/928600"
    }
  }, {
    "id" : 928788,
    "caseId" : 2009631,
    "comments" : "One more example comment",
    "isSystemGenerated" : false,
    "createdBy" : {
      "id" : 9870,
      "userName" : "exampleUser9870",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/9870"
      }
    },
    "modifiedBy" : {
      "id" : 9870,
      "userName" : "exampleUser9870",
      "isActive" : true,
      "links" : {
        "self" : "http://example.org/v1/hubs/96/enduserlists/906/users/9870"
      }
    },
    "dateCreated" : "2021-05-03T00:00:00+00:00",
    "dateModified" : "2021-05-04T00:00:00+00:00",
    "links" : {
      "self" : "http://example.org/v1/actionmanagement/hubs/96/cases/2009631/notes/928788"
    }
  } ],
  "links" : { }
}

Response 400

{
  "message" : "Invalid request",
  "correlationId" : "e687c461-72eb-4b73-9646-b14dacd30cf5"
}

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "4a7b2fd2-e883-427f-8958-e6b1e982b83e"
}

Get the list of user roles

GET /hubs/{hubId}/roles

Description

Returns the list of user roles defined for an Action Management program. Roles are used to assign users to Cases. Example query:

            GET /hubs/6754/roles

Parameters

Type Name Description Schema

Path

hubId
required

A hub with an Action Management program configured

integer (int32)

Responses

HTTP Code Description Schema

200

Ok, the request has succeeded. The role list is returned.

ResourceCollection[Role]

404

Hub not found, or no Action Management program was found for the hub

PublicApiError

408

Request timed out

PublicApiError

Produces

  • application/json

Tags

  • Role

Example HTTP response

Response 200

{
  "itemType" : "Role",
  "itemCount" : 2,
  "totalCount" : 2,
  "items" : [ {
    "id" : 1,
    "name" : "Case Manager",
    "lastUpdated" : "2024-10-22T15:41:11.0124002+00:00",
    "links" : { }
  }, {
    "id" : 2,
    "name" : "Watcher",
    "lastUpdated" : "2024-10-22T15:41:11.0124007+00:00",
    "links" : { }
  } ],
  "links" : { }
}

Response 404

{
  "message" : "Resource not found",
  "correlationId" : "fd697ba2-ebbf-492c-9b11-678ddf7a21bb"
}

Response 408

{
  "message" : "Request timed out",
  "correlationId" : "ab1e0162-1068-4991-a469-5445a6f94235"
}